1. Types of Information Collected
a. Personal Information. There are areas on our Site and App where you can share information that is unique to you, such as your name, postal address, e-mail address, phone number, zip code, and any other information (“Personal Information”). In order to use the App, you must subscribe to Sittereco’s services, which requires submission of Personal Information. We ask for Personal Information in order to assist you in enlarging your network and connecting sitters with users who are seeking sitting services. Visitors to the Site may sign up to receive electronic communications from us where we ask for certain Personal Information. If you communicate with us by e-mail or complete online forms, we may require Personal Information that personally identifies you. Sittereco may also request your e-mail address or mailing address for the purposes of having someone contact you for additional information, or in response to your request for information from us.
b. Information from Children. Sittereco does not knowingly solicit or collect information from individuals under 18 years of age. You are required to affirmatively acknowledge that you are 18 years or older in order to use the App. If Sittereco discovers you have falsely represented that you are 18 years or older, Sittereco reserves the right to cancel your membership. If you are the parent of a child and have discovered that your child has subscribed to the App and Sittereco’s services, you can contact us at email@example.com to delete the information that has been submitted by a child.
c. Cookies. Sittereco may collect information about you whenever you visit this Site or use the App. For instance, we may collect various forms of information such as entry and exit points for the Site (i.e., referring URLs or domain names), site traffic statistics, operating system and browser type (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the App and Site. In addition, when you request pages on the Site or use the App, our servers may log your IP address. An IP address is a number that is automatically assigned to your computer or mobile device whenever you are surfing the Web. Sittereco may store some information on your computer or mobile device in the form of a “cookie” or similar file to help us maintain and improve the App and the Site in many ways.
A “cookie” is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card, recording such things as Internet addresses, passwords, and preferences. It cannot be executed as code or deliver viruses. With most internet browsers, you can erase “cookies” from your computer hard drive, block all “cookies,” or receive a warning before a “cookie” is stored. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please refer to your browser instructions to learn more about these functions. Enabling cookies allows you to take full advantage of all of the features of the App or Site and we recommend that you leave them turned on. If you elect to block the cookies, we will not be able to provide you with a personalized experience on the App or Site.
d. Device and Location Information. In order to provide personalized and effective services, we may collect information regarding the computer or mobile device that you use to access Sittereco’s services, including but not limited to, the manufacturer, model, operating system, browser type, mobile network information, and other information. The App may also collect information regarding your geographic location should you provide consent. If you provide your consent to use location services, your location will be made available to other users in your network that are within a certain geographic range. If you wish to opt out of location services at any time, you may do so by using your operating system’s privacy settings.
2. Use of Collected Information
We collect and store your Personal Information using commercially reasonable procedures designed to protect the information we collect. Sittereco may use Personal Information to send you information about our products, services, or promotional material from time to time, or to contact you when necessary. We use your Personal Information to customize and tailor your experience on the App and Site and to display content that we think might interest you according to your preferences. If you choose to subscribe to Sittereco’s services, we will use your Personal Information to provide a more tailored experience. In order to keep our customers informed about our services, we may send e-mail notices to you.
3. Sharing of Personal Information
Sittereco will not sell, rent, share, monitor, edit, or disclose any Personal Information about you, including its contents or your use of the App and Site, without your prior consent. Sittereco may share your Personal Information for the limited purposes noted below:
a. Third Parties. Sittereco may share Personal Information with other companies and individuals to perform functions such as data storage, processing subscription services, sending e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, technical support, and providing customer service. Such companies shall only use your Personal Information for those purposes required to perform their functions.
b. Business Transfers. In the event of a sale of Sittereco or some or all of its assets, Personal Information may be one of the transferred business assets. In such an event, the use of Personal Information remains subject to the obligations made in any pre-existing Policy.
c. Legal Obligations. Sittereco may share your Personal Information if we have a good faith belief that such action is necessary to: (i) protect and defend the rights or property of Sittereco; (ii) enforce this Agreement; (iii) protect the interests of other users of the App or Site or any other person; (iv) operate or conduct maintenance and repair of the Site or equipment; (v) to provide information to relevant authorities in the case of a health or safety emergency; or (vi) comply with legal process or other legal requirements of any governmental authority. Specifically, and without limitation, you should be aware that the law may require Sittereco to disclose information and/or take action in the event of reported or suspected crime or safety situation.
d. Disclosure to Other Users. If you utilize the App and accept or invite third-parties to connect, you acknowledge that you are aware that any information you post or share to your profile can be read and collected by other users of the App. Sittereco is not responsible for any third-party’s use of the information you choose to submit and share as part of the App or your user profile.
e. Use in Marketing Material or as Featured Profiles. If you use the App or Site and create a profile, Sittereco may use your name, image, and other profile information as part of Sittereco’s marketing or advertising material, including but not limited to, digital or internet advertisements, social media, printed marketing materials, or similar marketing or promotional material. Sittereco may, from time to time, choose certain profiles to be recognized as featured profiles. Prior to publishing your profile as a “featured profile,” Sittereco will contact you to inform you of your selection. However Sittereco will not publicly share your address or any Personal Information regarding your children.
4. Opting Out of Providing Personal Information
You may choose not to provide Sittereco with any Personal Information to access the Site. In such an event, you can still access and use this Site. If you do not wish to receive information and promotional material from us, you may select the appropriate “opt-out” option each time we ask you for Personal Information. However, provision of Personal Information is necessary to use the App and become a subscriber. If your Personal Information changes (such as address or telephone), we endeavor to provide a way to correct or update your personal data.
You hereby waive, release, and forever discharge Sittereco, its current and former affiliates, subsidiaries, related companies, predecessors, directors, officers, members, attorneys, or agents, from any and all losses, damages, costs, actions, suits, complaints, or injuries to you, whether known or unknown, liquidated or unliquidated, absolute or contingent, that are directly or indirectly related to, caused by, or arise out of a data security breach. In addition, you agree to at all times hold harmless, indemnify, defend, and forever release and discharge Sittereco from and against any and all claims, liabilities, actions, or causes of action threatened or asserted against Sittereco or that could be asserted against Sittereco arising out of or resulting from a data security breach, or any commenced or threatened action by a third party against Sittereco arising out of or relating to a data security breach.
6. How You Can Access or Correct Your Information
If you have provided your Personal Information and your Personal Information changes (such as your address or telephone) or you want to delete your account, you can access and update any Personal Information that you provided to us or delete your account by visiting your account profile page through the App and making the desired changes. If you have forgotten your password, once you have tried to register and failed, you can click on the “Forgot your password?” link to reach a page on which you can submit your email address. You may also send us an email at firstname.lastname@example.org to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. Sittereco uses this procedure to better safeguard your information. To protect your privacy and security, Sittereco may also take reasonable steps to verify your identity before granting access or making corrections.
7. Other Limits to Your Privacy
The Site and App may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We have no control over these other websites and you should exercise caution when deciding to disclose any Personal Information on these websites. The privacy of communication over the internet cannot be guaranteed, because the internet is not a secure medium. Sittereco does not assume any responsibility for any harm, loss, or damage you may experience or incur by the sending of personal or confidential information over the internet by or to Sittereco or to other users or individuals that you meet through the Site or App.
We reserve the right, at any time and without notice, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Site or in the App. Any such change, update, or modification will be effective immediately upon posting on the Site. Changes, updates, and modifications to the Terms and Conditions of Use (available at www.sittereco.com/termsandconditions) and this Policy will continue to govern your use of the Site and App even if you elect not to receive notice of such changes. If material changes are made to the Policy, we will notify you through an update via the App or by e-mail to the address on file. We recommend that you review the Policy from time to time to remain informed of our data collection policies.
9. Contact Sittereco
If you have more questions about this Policy, the practices of this Site or App or your dealings with Sittereco, e-mail us at email@example.com.